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Please note that there will be a short delay in dealing with reports received from Friday 20 December 2024 to Friday 3 January 2025 inclusive due to the university being closed from 20 December 2024 to 1 January 2025 inclusive and staff absences until Friday 3 January 2025 inclusive. Reports will be dealt with as soon as possible thereafter. 

The Student Casework team, based in Student and Registry Services, is responsible for managing the Student Complaints Procedure and the Student Disciplinary Code and Procedure. They can advise students and staff across UCL on matters pertaining to the student casework policy and procedures of UCL. 

If you wish to make a report about a student's behaviour in a way which may lead to formal disciplinary action, you can contact the Casework Team directly by emailing casework@ucl.ac.uk or through making a 'report with contact details' on Report & Support. The Casework Team will be able to advise you on the procedure and the options for your involvement in that process. 
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There are two ways you can tell us what happened