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UCL is in the Spring recess and will be closed for all business between Wednesday 16 - Wednesday 23 April. During this time, there will be a delay in responding to reports. In the event of an emergency, always engage the Emergency Services through 999. For students, you can also submit a Student of Concern report (although please note: these are not anonymous and should be used to raise a welfare concern only).

The Student Casework team, based in Student and Registry Services, is responsible for managing the Student Complaints Procedure and the Student Disciplinary Code and Procedure. They can advise students and staff across UCL on matters pertaining to the student casework policy and procedures of UCL. 

If you wish to make a report about a student's behaviour in a way which may lead to formal disciplinary action, you can contact the Casework Team directly by emailing casework@ucl.ac.uk or through making a 'report with contact details' on Report & Support. The Casework Team will be able to advise you on the procedure and the options for your involvement in that process. Information can also be found on the Appeals and Complaints webpage.

There are two ways you can tell us what happened