The Equality, Diversity and Inclusion (EDI) team conducted a user-experience research to test user friendliness of report and support- both public facing website (front-end) and UCL facing dashboard where the reports go after submitting (back-end). The evaluation was done by three student interns from UCL at MSc. human-computer interaction.
Read on to find the results:
User-evaluation_REPORT + SUPPORT.pdf 2.44 MB

There are two ways you can tell us what happened