Please note that there will be a delay in responding to reports received from Wednesday 6 December to Tuesday 12 December due to the team absence. We are sorry for any inconvenience this may cause you.
A Student Mediator is a senior member of staff who acts as an independent mediator for complaints by students involving staff or fellow students, especially when informal resolution has proven to be ineffective. They aim to arrive at a resolution between both the parties by enabling both parties to reach a mutually agreed decision in an impartial manner.

Dr. Ruth Siddall is UCL's Student Mediator. She can be either contacted directly or through requesting a Student Mediator when you report using 'Report with contact details' option in Report and Support. 

There are two ways you can tell us what happened